Legal / Terms

Service Thresholds

Residential services typically begin at 5 cm of accumulation.

Commercial thresholds are site-specific and defined in contract.

Driveway Access

Clients are responsible for ensuring driveways and walkways are accessible (e.g., moving vehicles, bins, or obstacles).

ACL Snow is not liable for uncleared areas blocked by obstructions.

Snow Placement

Snow will be placed on-property unless otherwise agreed.

Relocation/removal beyond property lines is available only as an extra service.

De-Icing Consent

Application of salt or other materials is done with client consent and in line with local bylaws.

ACL Snow is not liable for slip/fall incidents where de-icing has been declined.

Insurance & Coverage

All crews are fully insured and WSIB-covered.

Payments & Cancellation

Seasonal plans are billed upfront or monthly.

Per-visit billing is available for commercial clients.

Refunds are not available after the season start, unless ACL Snow is unable to deliver service.

Extreme Weather Disclaimer

During prolonged or severe storms, multiple passes may be required.

ACL Snow is not responsible for municipal plow interference (e.g., city plows refilling cleared areas after service).

© Copyright 2025. ACL Snow. All Rights Reserved.